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    Returns
    30 Days Money Back Guarantee

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    To complete your return, please visit http://store.moov.cc/pages/rma
    Make sure to have your order number and the email you used to purchase Moov handy.

    Please do not send your purchase back to the manufacturer.

    Refunds
    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Late or missing refunds (if applicable)
    If you haven’t received a refund yet, first check your bank account again.
    Then contact your credit card company, it may take some time before your refund is officially posted.
    Next contact your bank. There is often some processing time before a refund is posted.
    If you’ve done all of this and you still have not received your refund yet, please contact us at support@moov.cc.

    Exchanges
    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@moov.cc and send your item to: Moov, Inc 1660 South Amphlett Blvd #314, San Mateo, CA 94402.

    If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

    Shipping
    To return your product, you should mail your product to: Moov, Inc 1660 South Amphlett Blvd #314, San Mateo, CA 94402

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

    If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.cy